Searching for the right insurance broker can be difficult, and the number one factor most people look for is credibility – do you trust your insurance broker? When it comes to insurance, you need someone who understands you and your business, someone who can tailor an insurance policy to suit you.
Here are 5 reasons why you should choose a local insurance broker…
- One point of contact for everything
A research study showed that over 75% of customers prefer human customer support over an IVR (Interactive Voice Response). IVR can be beneficial and save a lot of time for a big company. However, when it comes to your insurance you need one point of contact. Being passed around a company from one person to another can make you feel like they don’t value your custom, and it can leave you on the phone for a good 15 minutes until you get to the person that you need. Only real people answer our phones and you will have direct access to someone who knows you or your account.
- You will receive regular communication
Insurance is mainly an annual matter. However, that doesn’t mean you shouldn’t hear from your insurance broker for a whole year. Using a local insurance broker will provide you with a personal service, meaning you will receive regular contact through email and phone calls to check up on how everything is going. They will make sure you are provided with a service that goes above and beyond your expectations. Why? Because they genuinely value your business.
- Your queries will be answered quickly
You have just purchased a new laptop so you can work on the go; however, you need to know if your laptop is covered when you leave the business premises. A simple query. Something, that with a local insurance broker, can be solved and answered very quickly. With expertise and support at hand, you won’t be waiting in queues just to ask a simple, yet very important question. Just give us a quick call – we are here for you.
- A warm welcome to new businesses
If you are a new business and aren’t very familiar with insurance policies, it can be difficult to develop a clear understanding of your cover. Being passed around departments doesn’t make a new business feel welcomed and secure. You need to feel a degree of confidence with your insurance broker (especially when you are a new business), knowing exactly who is dealing with your accounts will give you peace of mind. We are happy to explain everything to you. Not all businesses are the same. Not all insurance policies are the same.
- Renewals dealt with efficiently
A personal approach is always best when it comes to insurance, especially when it’s time for a renewal, because this is the time to update all your information, which will ensure you are fully protected. A renewal email is easy to miss and can lead to you not being insured, it’s best done through an insurance review meeting or at the very least over the phone. We would love to come and see you well before your renewal to update our knowledge about your business.
If you would like more information on why you should choose a local insurance broker or if you would like to find out more about our insurance services, please contact us on 01476 434050 or email email@example.com.