Cyber security is not necessarily easy to explain, however, the recent cyber incident at Marriott International – one of the largest incidents in history so far – certainly demonstrates the importance of having cyber security in place.
The Marriott International Cyber Attack of 2018
Marriott International is a hospitality company that oversees one of the largest hotel chains in the world. It recently announced that its guest booking system had been hacked.
As many as 500 million guests of the hotel chain had their information exposed, making this one of the largest cyber security incidents in history.
The attack affected guests who had specifically made bookings with the company’s Starwood properties on or before 10th September 2018. Guests’ sensitive information, such as names, addresses, phone numbers, email addresses, passport numbers, credit card numbers and other identifying information were all compromised in this attack.
Brands impacted by the attack include:
- Marriott Hotels
- W Hotels
- Sheraton Hotels & Resorts
- Westin Hotels & Resorts
- Element Hotels
- Aloft Hotels
- The Luxury Collection
- Tribute Portfolio
- Le Meridien Hotels & Resorts
- Four Points by Sheraton
- Design Hotels
So what is being done about the breach?
An investigation is currently ongoing by law enforcement officials and the company has emailed affected guests, directing them to a website and call centre where they can ask any questions about the incident.
Marriott is also offering affected guests one year of WebWatcher, a service that monitors internet sites where personal information is shared, for free. WebWatcher works by generating an alert if evidence is found of the consumer’s personal information being used. This will help to give guests a clearer insight into any repercussions following the incident.
If you are worried about the cyber security of your organisation or would like to discuss your options when it comes to protecting your company, get in touch with the robust-cover experts at Trust Insurance Group and we’ll be happy to help – 01476 434050.